Outlook Introduction

Course Description:

 : The Microsoft Outlook 2016 Introduction course is intended for people who need to use Outlook 2016 to manage their email communications, calendar appointments, contact information, and other communicational tasks. Formatting Messages, Working with Attachments and Illustrations, Customizing Message Options, Organizing Messages, Managing your Contacts, Working with the Calendar, and Working with Tasks and Notes will all be covered in this course. No previous experience with Outlook is required.

Upon completion of the course, users will be able to:

• Perform basic Email functions
• Compose messages
• Read and respond to messages
• Manage messages
• Manage calendars
• Manage contacts
• Work with tasks and notes
• Customize the Outlook environment

Course Content

Section 1: Getting Started with Outlook 2016
Topic 1: Navigating the Outlook 2016 Interface
Topic 2: Working with Messages
Topic 3: Accessing Outlook 2016 Help

Section 2: Formatting Messages
Topic 1: Adding Message Recipients
Topic 2: Checking Spelling and Grammar
Topic 3: Formatting Message Content

Section 3: Working with Attachments and Illustrations
Topic 1: Attaching Files and Items
Topic 2: Adding Illustrations to Messages
Topic 3: Managing Automatic Message Content

Section 4: Customizing Message Options
Topic 1: Customizing Reading Options
Topic 2: Tracking Messages
Topic 3: Recalling and Resending Messages

Section 5: Organizing Messages
Topic 1: Marking Messages
Topic 2: Organizing Messages Using Folders

Section 6: Managing Your Contacts
Topic 1: Creating and Editing Contacts
Topic 2: Viewing and Printing Contacts

Section 7: Working with the Calendar
Topic 1: Viewing the Calendar
Topic 2: Creating Appointments
Topic 3: Schedule Meetings
Topic 4: Printing the Calendar

Section 8: Working with Tasks and Notes
Topic 1: Creating Tasks
Topic 2: Creating Notes

Appendix 1: Microsoft Office Outlook 2016 Exam 77-731

Appendix 2: Microsoft Outlook 2016 Keyboard Shortcuts

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