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Teams FAQ
What is Teams
Microsoft Teams is a collaboration platform developed by Microsoft that serves as a hub for teamwork in Office 365 (now Microsoft 365). It brings together features like chat, video conferencing, file sharing, and application integration to support seamless communication and collaboration among individuals, teams, and organizations.
Business Computer Skills offers a variety of Microsoft Teams training classes nationwide and online.
Key Features of Microsoft Teams:
Chat (Instant Messaging): Teams allows for one-on-one and group chats, supporting text-based conversations, with options for rich formatting. Users can share files, images, GIFs, and other media directly in chat conversations. Additionally, threaded conversations help maintain clarity in team discussions.
Video and Audio Conferencing: Microsoft Teams offers high-quality video and audio conferencing capabilities. Users can hold one-on-one video calls, host group meetings, or organize large-scale webinars. Features like screen sharing, meeting recording, background blur, and live captions enhance virtual meetings.
Team Channels: Teams are structured around channels, where groups of users can collaborate on specific projects or topics. Channels can be public (open to the entire team) or private (restricted to specific members). Within channels, members can share messages, files, and collaborate on documents in real-time.
File Sharing and Collaboration: Teams integrates deeply with Microsoft 365 tools, such as Word, Excel, PowerPoint, and OneNote. Users can upload, share, and collaboratively edit files directly within Teams without switching to separate applications. Files are stored in SharePoint and are automatically synced for all team members.
App Integration and Customization: Teams supports a wide range of third-party app integrations and Microsoft 365 apps like Planner, Power BI, and SharePoint. Users can add apps, bots, and connectors to customize their workspace and streamline workflows. Custom apps can also be built using the Microsoft Teams Developer platform.
Task Management: Teams provides task management tools via the Tasks app (formerly To-Do and Planner), allowing teams to assign, track, and manage tasks. Integrated with Microsoft Planner, users can create task boards, set deadlines, assign roles, and monitor progress within Teams.
Security and Compliance: As part of Microsoft 365, Teams adheres to enterprise-grade security standards. It offers end-to-end encryption, compliance certifications, multi-factor authentication (MFA), and data residency options to ensure the safety and privacy of communications.
Collaboration across Devices: Teams is available across various devices, including desktops (Windows, macOS), mobile devices (iOS, Android), and the web. This allows team members to stay connected and collaborate on the go.
Use Cases for Microsoft Teams:
Remote and Hybrid Work: Teams is essential for organizations that have remote or hybrid workforces, enabling employees to stay connected through virtual meetings, chats, and collaborative document editing.
Education: Educational institutions use Teams for online classes, student collaboration, and virtual learning, allowing for integration with educational tools like Microsoft OneNote and Class Notebooks.
Project Management: Teams helps in project management by integrating task tools and offering a space for project teams to communicate, track progress, and share important files and updates.
Benefits of Using Microsoft Teams:
Centralized Workspace: Teams provides a unified platform for communication, collaboration, and file sharing, reducing the need to switch between multiple applications.
Real-time Collaboration: Teams enhances productivity by allowing simultaneous document editing and discussion, making it easier for team members to collaborate in real time.
Integration with Microsoft 365: Teams' seamless integration with Microsoft 365 applications ensures efficient workflows and easy access to files and tools.
Scalability: Teams can be scaled to fit the needs of small businesses, large enterprises, educational institutions, and non-profit organizations.
Microsoft Teams Certifications Available in 2024
As of 2024, Microsoft Teams certifications are available for IT professionals, administrators, and developers who work with Microsoft Teams. These certifications cover areas like managing, configuring, and deploying Teams environments, integrating Teams with Microsoft 365 services, and enhancing collaboration through customization and development. The certifications align with different roles, including IT administrators, security engineers, and collaboration architects, providing both fundamentals and expert-level credentials.
Key Certifications:
Microsoft 365 Certified: Fundamentals (MS-900) – Provides an introduction to Microsoft Teams and its place in the Microsoft 365 ecosystem.
Microsoft 365 Certified: Teams Administrator Associate (MS-700) – Focuses on managing and configuring Microsoft Teams environments, including integration with Microsoft 365 services.
Microsoft Certified: Teams Voice Engineer Expert (MS-720) – Centers on designing, configuring, and managing a Teams communication system that supports phone calls and video conferencing.
Microsoft 365 Certified: Developer Associate (MS-600) – Designed for developers, this certification covers building solutions using Microsoft Teams, SharePoint, OneDrive, and other Microsoft 365 services.
Jobs that Use Microsoft Teams
Microsoft Teams is widely used across various industries for collaboration and communication. Jobs that utilize Microsoft Teams typically involve project management, remote collaboration, and communication facilitation. These roles are commonly found in IT, education, healthcare, customer support, marketing, and administrative functions. Below are some job titles and their responsibilities:
Project Managers
Responsibilities: Oversee project planning, execution, and completion. Coordinate with different teams and stakeholders, assign tasks, track progress, and ensure deadlines are met.
Microsoft Teams Usage: Manage team communication, set up project channels, host meetings, and share files and updates to keep the team aligned.
IT Support Specialists
Responsibilities: Provide technical support to employees, troubleshoot software and hardware issues, and ensure smooth operation of communication platforms like Microsoft Teams.
Microsoft Teams Usage: Resolve issues remotely through Teams, assist with onboarding new employees by setting up Teams channels, and provide technical training and support.
Remote Educators
Responsibilities: Deliver online lessons, provide student support, manage virtual classrooms, and assess students' progress through assignments and interactive sessions.
Microsoft Teams Usage: Set up virtual classrooms, share educational materials, conduct live lectures, and facilitate communication between students and educators.
Marketing Coordinators
Responsibilities: Organize marketing campaigns, collaborate with design and content teams, track campaign performance, and manage client communication.
Microsoft Teams Usage: Collaborate in real-time on content creation, host brainstorming sessions, and coordinate tasks and schedules using Teams' collaborative tools.
These roles use Microsoft Teams to coordinate teams, manage projects, and facilitate virtual meetings. The platform is essential for businesses implementing remote or hybrid work models, where communication and teamwork across different locations are critical.
We offer live-instructor group training classes for your team.
Upskill your team from the comfort of your office or online.
Benefits of Group Training Include:
Experienced Professional Instructor Trains Your Team
Content Focused On Your Team's Needs
Convenient Scheduling and Class Setup
Significant Per/Student Cost Savings
Online, On-Site and Blended Options Available
Virtual Live Instructor
Free Training Manual
Free Repeat
Need Teams Group Training?
We offer private Teams group training services for organizations looking to upskill their team members with a live-instructor.
(Click on the course name below to view course details and full list of class dates)
Microsoft Teams Introduction with OneDrive Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 12/4/2024 - 12/4/2024 Course Fee : $299
Microsoft Teams Intermediate Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 12/5/2024 - 12/5/2024 Course Fee : $299
Microsoft Teams Advanced Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 12/6/2024 - 12/6/2024 Course Fee : $299
Microsoft Dataverse for Teams Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 12/10/2024 - 12/11/2024 Course Fee : $995
Microsoft Teams Introduction with OneDrive Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 12/30/2024 - 12/30/2024 Course Fee : $299
Microsoft Teams Intermediate Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 1/2/2025 - 1/2/2025 Course Fee : $299
Microsoft Teams Advanced Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 1/3/2025 - 1/3/2025 Course Fee : $299
Microsoft Dataverse for Teams Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 1/6/2025 - 1/7/2025 Course Fee : $995
Microsoft Teams Introduction with OneDrive Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 2/5/2025 - 2/5/2025 Course Fee : $299
Microsoft Teams Intermediate Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 2/6/2025 - 2/6/2025 Course Fee : $299
Microsoft Teams Advanced Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 2/7/2025 - 2/7/2025 Course Fee : $299
Microsoft Dataverse for Teams Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 2/11/2025 - 2/12/2025 Course Fee : $995
Microsoft Teams Introduction with OneDrive Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 3/3/2025 - 3/3/2025 Course Fee : $299
Microsoft Teams Intermediate Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 3/4/2025 - 3/4/2025 Course Fee : $299
Microsoft Teams Advanced Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 3/5/2025 - 3/5/2025 Course Fee : $299
Microsoft Dataverse for Teams Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 3/10/2025 - 3/11/2025 Course Fee : $995
Microsoft Teams Introduction with OneDrive Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 4/2/2025 - 4/2/2025 Course Fee : $299
Microsoft Teams Intermediate Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 4/3/2025 - 4/3/2025 Course Fee : $299
Microsoft Teams Advanced Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 4/4/2025 - 4/4/2025 Course Fee : $299
Microsoft Dataverse for Teams Course Format: Virtual Live Instructor Course Location: Available Nationwide and Online Class Date(s): 4/8/2025 - 4/9/2025 Course Fee : $995
While a large number of people today use Teams products in some capacity, and are familiar with its general usage, many of them just scratch the surface of knowing what this diverse suite of software and services can do, and how it can help them do their jobs more efficiently.
Business Computer Skills offers Teams Training in a variety of formats to help users build their Teams skills:
Microsoft Teams is a collaboration platform developed by Microsoft that serves as a hub for teamwork in Office 365 (now Microsoft 365). It brings together features like chat, video conferencing, file sharing, and application integration to support seamless communication and collaboration among individuals, teams, and organizations.
Business Computer Skills offers a variety of Microsoft Teams training classes nationwide and online.
Below are links to our available Teams Training courses, Teams Tutorials, and other great resources to help you learn all the available topics for Teams.
Free Teams Tutorials and Resources
As a service to our customers, we are actively developing a library of free Teams tutorials for you to use. We know that sometimes you may not need an entire course to learn what you need in Teams, so we wanted to provide some good resources that can help you accomplish some common tasks in Teams.
Below are some links to free Teams tutorials from Business Computer Skills and other sources:
No Tutorials are currently available.
Teams Certifications
Getting a Certifcation in Teams will demonstrate a proficiency in using Teams. These certifications can be beneficial to your career and can be obtained by getting the appropriate training and passing a certification exam from microsoft.
Microsoft Certified: Information Protection Administrator Associate Certification
