Course Details
Course Description:
The purpose of the Art of Influencing Others training course is to teach the skills you need so that others will want to grant you the power to affect outcomes. Our approach is to teach how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognize others? needs and support them in meeting their needs while meeting your own as well (?win-win?). The training concludes with emphasizing the qualities that influential people have and will give you an opportunity to assess yourself in these areas.
Through a series of structured experiences, develop and learn to apply skills that improve your effectiveness when marketing your services in any communication skill.
Topics covered in the course include:
In The Art of Influencing Others Training course, you will learn how to:
- Build rapport and develop genuine relationships
- Improve communication skills, including verbal and nonverbal messages, to be more effective with others
- Recognize common barriers to communication
- Understand and use communication styles to tailor your communications
- Resolve conflicts
Target Student:This course is designed for the following students:
Managers and seasoned professionals who want to build their strengths, resolve conflicts smoothly and exercise greater influence on others.
Prerequisites: Students should possess the following experience before attending the course:
Please check the course description to find prerequisite information.
Virtual Live Instructor
Free Training Materials
Convenient Scheduling
Testimonials
This was the class I needed.
The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don't know about the rest of the students, but was very pleased with this experience.
I finally understand how to use Excel.
-Amanda T (Yale New Haven Hospital).
Great class!
We were able to cover a lot of information in one day without getting overwhelmed.
-Maria R (Microsoft).
We offer private Business Skills group training services for organizations looking to upskill their team members with a live-instructor.
Training options include:
Learn more about how Business Skills Private Group Training from Business Computer Skills can help your team.
