Course Details
Course Description:
The focus is on highlighting issues rather than monitoring data. The advanced artificial intelligence and machine learning features within Cisco DNA Assurance will allow you to isolate the root cause of a problem and use suggested actions to quickly resolve issues. You will use Cisco DNA Assurance to perform the work of a Level 3 support engineer.
Topics covered in the course include:
After taking this course, you should be able to:
- Explain the benefits of using Cisco DNA Center in a traditional, enterprise network
- Explain at a detailed level the Cisco DNA Center Assurance system architecture, functional components, features, and data-processing concepts.
- Discuss the health scores, metrics, and strategies that you use for monitoring network devices, clients, and applications with Cisco DNA Assurance
- Describe how Cisco DNA Center Assurance analyzes the streaming telemetry and collected data, correlates the data, performs root cause analysis, and displays detected issues, insights, and trends
- Describe the Cisco DNA Center Assurance troubleshooting tools, mechanisms, strategies, and scenarios to proactively detect and resolve wireless network, client, and application issues and pinpoint the root cause
- Deploy and configure Cisco DNA Center to use Assurance features for monitoring and troubleshooting network devices, clients, and applications
Target Student:This course is designed for the following students:
- ?Network administrators
- Network operators
Prerequisites: Students should possess the following experience before attending the course:
Before taking this course, you should have the following knowledge and skills:
- Internet web browser usability knowledge
- Working knowledge of TCP/IP networking
- Familiarity with network management concepts such as Simp
Before taking this course, you should have the following knowledge and skills:
- Internet web browser usability knowledge
- Working knowledge of TCP/IP networking
- Familiarity with network management concepts such as Simp"
1980,2094,0,821247,Listening Skills Training,0,,Business Skills,business-skills.png,,business-skills,"
This one-day instructor-led Listening Skills Training course will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will also learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Most people think that the only message that will be heard is one of urgency; however, in today's fast-paced world even urgent messages are ignored. Becoming an active listener will help your productivity and success by helping you extract important details from every message.
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Without the proper training, two things can stand in the way of effective listening: bad habits and style differences. The first step to becoming a better listener is to break and eliminate those habits. The second step is to understand the different ways people listen, along with its benefits and potential trouble spots. Listening is the cornerstone of communication. The Listening Skills Training will help you understand how to make the person speaking feel valued, prevent miscommunication, speed productivity, and create more active forums of discussion.
Topics covered in the course include:
Upon successful completion of the Listening Skills Training course.
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You will be able to:
- Identify Four Key Elements of Good Listening
- Enhance Your Listening Style
- Identify barriers to listening well
- Uncover hidden messages
- What?s Your Listening Attitude?
- Ten Tips for tiptop Listening
Virtual Live Instructor
Free Training Materials
Convenient Scheduling
Testimonials
This was the class I needed.
The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don't know about the rest of the students, but was very pleased with this experience.
I finally understand how to use Excel.
-Amanda T (Yale New Haven Hospital).
Great class!
We were able to cover a lot of information in one day without getting overwhelmed.
-Maria R (Microsoft).
We offer private Cisco group training services for organizations looking to upskill their team members with a live-instructor.
Training options include:
Learn more about how Cisco Private Group Training from Business Computer Skills can help your team.
