Course Details
Course Description:
This instructor-led course imparts the techniques to manage employees for maximum results -- either individually or as a team. Employees who feel a sense of "ownership" in their organization and their work are more responsible and productive. After completing this course, you will have the critical skills to increase employee self-confidence and success, establish positive expectations and rapport, delegate effectively to get the results you need, and strengthen communication and trust through active listening.
Topics covered in the course include:
- Learn how building relationships that support maximum accountability is beneficial to the organization and the individual
- Understand how to establish positive expectations and rapport through the use of active listening skills
- Gain skills to delegate effectively so that employees are empowered and motivated to be accountable for results
- Discuss tips and tools for improving communications and creating win-win relationships
Target Student:This course is designed for the following students:
Leaders who would like to foster a culture of accountability by providing a sense of empowerment and effectiveness in the workplace.
Prerequisites: Students should possess the following experience before attending the course:
Please check the course description to find prerequisite information.
Virtual Live Instructor
Free Training Materials
Convenient Scheduling
Testimonials
This was the class I needed.
The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don't know about the rest of the students, but was very pleased with this experience.
I finally understand how to use Excel.
-Amanda T (Yale New Haven Hospital).
Great class!
We were able to cover a lot of information in one day without getting overwhelmed.
-Maria R (Microsoft).
We offer private Business Skills group training services for organizations looking to upskill their team members with a live-instructor.
Training options include:
Learn more about how Business Skills Private Group Training from Business Computer Skills can help your team.
