Course Details
Course Description:
There is no question that in today?s complex business environment communication is more important than ever. As the pressure to deliver projects faster, at a lower cost, and with the functionality required to help innovate and improve business results, those involved in projects need to be able to effectively communicate with a broad stakeholder group to understand needs, influence direction, and achieve results. Communication can be very challenging. People have different needs, and as stakeholder groups become broader and more communication is done through virtual mediums, the potential for miscommunication dramatically increases.?
In this course, you will acquire the skills and knowledge required to improve the effectiveness of communication with stakeholders.
Topics covered in the course include:
- Understand your natural tendencies when communicating with others
- Identify and adapt to stakeholder communication needs based on their role and preferences
- Communicate effectively using various communication mediums and methods
- Apply influence techniques to achieve specific goals
- Plan for a win-win negotiation
- Facilitate stakeholder meetings
Target Student:This course is designed for the following students:
Anyone working with stakeholders who wants to:
- Improve the effectiveness of their communication using a variety of communication methods
- Influence and negotiate to achieve better outcomes
- Run more effective face-to-face and virtual meetings
Prerequisites: Students should possess the following experience before attending the course:
Prework for this course should be completed one week in advance and brought to class.
Prework for this course should be completed one week in advance and brought to class.
Virtual Live Instructor
Free Training Materials
Convenient Scheduling
Testimonials
This was the class I needed.
The instructor Jeff took his time and made sure we understood each topic before moving to the next. He answered all of our questions, and I don't know about the rest of the students, but was very pleased with this experience.
I finally understand how to use Excel.
-Amanda T (Yale New Haven Hospital).
Great class!
We were able to cover a lot of information in one day without getting overwhelmed.
-Maria R (Microsoft).
We offer private Business Skills group training services for organizations looking to upskill their team members with a live-instructor.
Training options include:
Learn more about how Business Skills Private Group Training from Business Computer Skills can help your team.
