Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration (CWS-315)

Course Description:

  The Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration (CWS-315) course is a 5-day course that was designed to help students learn how to manage complex solutions like multi-location environments with configurations around StoreFront, the Delivery Controllers, Cloud Connectors, and HDX.

Students will learn how to set up scalability, redundancy and security configurations. Students will learn about advanced features to optimize management of their app and desktop images by building and combining App Layers and Workspace Environment Management, which can improve logon times, centralize user settings management, optimize the performance of machines running the Virtual Delivery Agent (VDA). Students will also learn a variety of techniques to investigate many of the common issues that can affect environment health. Students will leave this course with a stong understanding of how to manage more complex solutions such as multizone environments spanning multiple locations with configurations around StoreFront, the Delivery Controllers, and HDX.

Topics covered in the course include:

• Implementing advanced administration concepts such as backups, disaster recovery, scalability and redundancy consideration for a Citrix Virtual Apps and Desktop 7 Site
• Configuring Workspace Environment Management to improve the end user environment and virtual resource consumption
• App Layering skills such as creating and administering OS, platform, application, elastic and user layers

Target Student: This course is ideal for experienced IT Professionals familiar with Citrix Virtual Apps and Desktops 7 in an on-premises environment, or Citrix Cloud looking to expand their Citrix Virtual Apps and Desktops skills to an advanced level.

Prerequisites:

• Strong foundational knowledge of XenApp and XenDesktop 7.1x.
• Course Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud (CWS-215) or equivalent knowledge

Course Outline

Backup, recovery and security considerations and configurations

Section 1: Implementing Redundancy and Scalability

• StoreFront and Citrix Gateway
• Site Infrastructure
• Machines Running the Virtual Delivery Agent

Section 2: Managing a Virtual Apps and Desktops Environment with Multiple Locations Zones

• VDA Registration in a Multi-Zone Environment
• Zone Preference
• Optimal Gateway Routing and Zones
• Managing StoreFront Store Subscriptions in a Multi-Location Environment
• StoreFront and Citrix ADC Branding

Section 3: Implementing Backups and Disaster Recovery

• Backups
• Disaster Recovery Considerations
• Disaster Recovery Process

Section 4: Implementing Advanced Authentication Methods

• Multi-factor Authentication - RADIUS & OTP
• Multi-factor Authentication - Smart Card Authentication
• Federated Authentication - ADFS, SAML, and FAS

Section 5: Improving App and Data Security

• Introduction to Application Security
• Preventing Jailbreak Attacks
• Minimizing the Impact of Attacks

Section 6: Securing Machines Running the Virtual Delivery Agent

• TLS to VDA Encryption
• GPOs and Citrix Policies
• Image Management

Troubleshooting techniques and tools

Section 7: Introduction to Troubleshooting

• Troubleshooting Methodology Process (Standard Slide)
• Resource Tools and Utilities
• Introduction to PowerShell

Section 8: Troubleshooting Access Issues

• Troubleshooting StoreFront
• Troubleshooting Citrix Gateway

Section 9: Troubleshooting DeliveryController Issues

• Validating FMA Services

Section 10: Troubleshooting VDA Registration Issues

• Troubleshooting VDA Registration

Section 11: Troubleshooting HDX Connection Issues

• Troubleshooting HDX Connections

Citrix App Layering Considerations and Configuration

Section 12: Introduction to App Layering

• App Layering Introduction
• Architecture and How it Works

Section 13: Creating an OS Layer

• The OS Layer

Section 14: Creating a Platform Layer

• The Platform Layer

Section 15: Creating App Layers

• The App Layers

Section 16: Creating Elastic App andUser Layers

• Elastic App Layering
• User Layers

Section 17: Deploying a Layered Image using Citrix Virtual Apps and Desktops

• Using Templates in App Layering
• Using Layered Images in a Citrix Virtual Apps and Desktops Site

Section 18: Exploring Layer Priority

• Layer Priority

Section 19: Maintaining an App Layering Environment

• Updating Layers
• Maintaining and Updating the App Layering Environment
• Common App Layering Considerations and Additional Resources

Workspace Environment Management (WEM) considerations and configuration

Section 20: Introduction to Workspace Environment Management (WEM)

• Workspace Environment Management (WEM) Introduction
• WEM Administration

Section 21: Using WEM to Centralize Environment Management

• Managing User Resources with WEM
• Managing Profiles with WEM
• Managing Endpoints with the WEM Transformer Feature

Section 22: Using WEM for Performance Optimization

• Optimizing Machine Performance with WEM
• Optimizing User Experience with WEM

Section 23: Using WEM to Secure Environments

• WEM Security Features

Section 24: Migrating and Upgrading WEM

• Migrating to WEM
• Upgrading a WEM Deployment
• WEM Multi-Location Considerations