Course Details
Course Description:
The IBM Integration Bus v10 Administration course is a 5-day course that is designed to ttrain administrators on IBM Integration Bus system administration. The course is also useful for IBM Integration Bus developers who also work in an administrative capacity.
During this course, students will learn how to administer IBM Integration Bus on distributed operating systems, such as Windows and AIX, by using the IBM Integration Bus administrative interfaces. The interfaces include the IBM Integration web user interface and the IBM Integration Bus commands.
The course starts with an overview of IBM Integration Bus. Following topics include initial product installation and maintenance, environment configuration, and basic administrative tasks such as backing up and recovering the environment. Students will learn about product requirements, securing access to IBM Integration Bus resources and message flows, problem determination and resolution, and performance monitoring and tuning. Students will also learn about techniques for extending the capabilities of IBM Integration Bus. Additionally, the course discusses the publish/subscribe model and reviews the Java Message Service (JMS) transport protocol and web services.
By completing the course lab exercises, students will gain hands-on experience with IBM Integration Bus administrative tasks such as managing IBM Integration Bus runtime components, monitoring message flow applications, and configuring security.
Topics covered in the course include:
- Installing and configuring an IBM Integration Bus instance
- Establishing, maintaining, and managing an integration node
- Administering IBM Integration Bus components and message flow applications by using the IBM Integration web user interface and command interface
- Configuring connectivity to IBM MQ to enable IBM Integration Bus to get messages from, or put messages to, queues on a local or remote queue manager
- Implementing IBM Integration Bus administration and message flow security
- Use problem determination aids to diagnose and solve development and runtime errors
- Use the IBM Integration web user interface to generate and display message flow statistics
- Use IBM MQ or MQTT to publish and subscribe to IBM Integration Bus topics
- Implementing a IBM Integration Bus global cache to store, reuse, and share data between integration nodes
- Using workload management policies to adjust the processing speed of messages and control the actions that are taken on unresponsive flows and threads
- Using the IBM Integration web user interface and a database to record events and replay messages
- Enabling an integration node to connect to a database with ODBC and JDBC
- Configuring a Java Message Services (JMS) provider for use with the JMS nodes
- Configuring IBM Integration Bus for the secure file transfer protocol (SFTP)
- Finding and installing IBM Integration Bus SupportPac components
Target Student:This course is designed for the following students:
IBM Integration Bus administrators and developers who administer IBM Integration Bus.
Prerequisites: Students should possess the following experience before attending the course:
Before taking this course, you should have hands-on experience with the Windows operating system, and be familiar with basic security practices and protocols such as Secure Socket Layer (SSL) and Lightweight Directory Access Protocol (LDAP). Experience with IBM Integration Bus message flow development and IBM MQ system administration is helpful, but not required.
Course Outline
Course introduction
IBM Integration Bus overview
Product installation, configuration, and security planning
Exercise: Integration node setup and customization
Connecting to IBM MQ
Exercise: Connecting to IBM MQ
Administration in the IBM Integration Toolkit
Exercise: Using the IBM Integration Toolkit
Administration basics
Exercise: Administering the IBM Integration Bus runtime components
Implementing IBM Integration Bus administration security
Exercise: Using file-based security to control administration access
Exercise: Using queue-based security to control administration access
Implementing IBM Integration Bus message flow security
Administering web services and web service security
Exercise: Implementing web services and web services security
Diagnosing problems
Exercise: Using problem diagnosis tools
Exercise: Identifying runtime problems
Monitoring the integration node and message flow performance
Publish/subscribe implementation overview
Exercise: Viewing runtime statistics
Configuring IBM Integration Bus for high availability
Exercise: Administering workload management policies
Monitoring, recording, and replaying message flow events
Exercise: Recording and replaying message flow data
Extending IBM Integration Bus
Course summary
Before taking this course, you should have hands-on experience with the Windows operating system, and be familiar with basic security practices and protocols such as Secure Socket Layer (SSL) and Lightweight Directory Access Protocol (LDAP). Exper" 1111,1223,,3966,UCCXD - Deploying Cisco Unified Contact Center Express v6.0,0,0,Cisco,cisco.png,,cisco,"
The UCCXD - Deploying Cisco Unified Contact Center Express v6.0 course is a 5-day course that is designed to teach students about Cisco's Unified Contact Center Express (Unified CCX) product and all of its associated client applications and scripting tools. Students will learn about all of the Unified CCX components, servers, deployment options, and clients. Students will learn how to perform capacity planning, choose the correct product features, and install the product.
Our expert instructors place major emphasis on the Unified CCX script editing tool, Unified CCX Editor, which allows administrators to script the contact center's caller experience through the system, including queries, recordings, menu input, digit string input, and database operations. Students will cover the Cisco Finesse Agent and Supervisor Desktops as well as the Finesse Desktop Administration tool to optimize the call agent's desktop display and options, supervisor optimization of the call center, and reporting options and customizations. Students will explore Automatic Speech Recognition (ASR) and Text-to-Speech (TTS) technologies, Social Miner, and Outbound Dialing technologies and you'll examine options for troubleshooting, reporting, and maintaining the system.
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This course includes 30 Cisco e-lab credits.?Your e-Lab credits are good for 90 days after your course ends and can be used for additional practice on the cou
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