A+ Certification Training in Chapel Hill, NC

What is A+

CompTIA A+ is a globally recognized certification for entry-level IT professionals. It is often considered the industry standard for launching a career in IT, as it validates foundational skills necessary for various IT support and operational roles.

Business Computer Skills offers A+ Certification training classes nationwide and online.

Overview of CompTIA A+ Certification

1. Introduction:

   CompTIA A+ is one of the most popular certifications for those seeking to enter the IT field. It is vendor-neutral, which means it does not focus on a specific product or technology but covers a broad range of fundamental topics relevant across different platforms and devices. A+ certification demonstrates a solid understanding of hardware, software, operating systems, networking, security, and troubleshooting methodologies.

2. Certification Requirements:

   To obtain the CompTIA A+ certification, candidates must pass two exams:

   • Core 1 (220-1101): This exam focuses on mobile devices, networking technology, hardware, virtualization, and cloud computing.
   • Core 2 (220-1102): This exam covers operating systems, security, software troubleshooting, and operational procedures.

   Both exams consist of multiple-choice questions, drag-and-drop exercises, and performance-based simulations that test the candidate’s ability to solve real-world IT issues.

3. Topics Covered:

   • Hardware: Knowledge of computer components like motherboards, CPUs, RAM, storage devices, peripherals, and power supplies.
   • Networking: Basic networking concepts, including protocols (TCP/IP), wireless and wired networks, routers, and switches.
   • Operating Systems: Installation, configuration, and management of operating systems like Windows, macOS, Linux, and mobile OS like Android and iOS.
   • Security: Essential security concepts, such as securing devices and networks, threat identification, and implementation of best practices.
   • Software Troubleshooting: Identifying and fixing common software issues, including crashes, application failures, and performance problems.
   • Operational Procedures: Best practices for documentation, professionalism, safety, and communication in an IT environment.

4. Who Should Take CompTIA A+:

   Aspiring IT professionals aiming for roles like help desk technician, technical support specialist, desktop support analyst, and system support specialist. Individuals looking to build a foundational knowledge of computer systems and IT infrastructure before specializing in other fields like cybersecurity, networking, or system administration.

5. Benefits of CompTIA A+:

   • Career Entry Point: A+ is often the first certification for IT professionals, helping them to get their foot in the door for roles like IT support technician.
   • Vendor-Neutral: As it is not tied to any specific technology or product, it gives candidates flexibility to work with a variety of IT solutions.
   • Broad Coverage: The certification covers a wide range of topics that ensure candidates are well-rounded and can address various IT issues.
   • Global Recognition: Employers worldwide recognize CompTIA A+, making it an essential credential for IT job seekers.

6. Exam Details:

   • Exam Duration: 90 minutes per exam.
   • Number of Questions: Up to 90 questions per exam.
   • Passing Score: For Core 1, 675 on a scale of 900. For Core 2, 700 on a scale of 900.
   • Languages Available: English, German, Japanese, Portuguese, Thai, and Spanish.

7. Job Roles and Salaries:

   CompTIA A+ certification holders can pursue various roles, including IT support specialist, help desk technician, and network support technician. Entry-level salaries typically range from $40,000 to $60,000 per year, depending on the region and company.

Conclusion:

CompTIA A+ is an excellent starting point for anyone looking to establish a career in IT. It equips candidates with a strong foundation in hardware, software, networking, security, and troubleshooting skills, opening doors to various IT support roles and serving as a prerequisite for more advanced certifications.

CompTIA A+ Certifications in 2024

In 2024, the CompTIA A+ certification remains one of the foundational and widely recognized credentials for IT professionals. The certification covers essential knowledge required to begin a career in IT. It focuses on key areas such as hardware, software, troubleshooting, networking, and security fundamentals.

The latest version of the CompTIA A+ certification consists of two exams:

• Core 1 (220-1101): This exam covers mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting.
• Core 2 (220-1102): This exam covers installing and configuring operating systems, expanded security, software troubleshooting, and operational procedures.

To obtain the certification, candidates must pass both Core 1 and Core 2 exams. The certification prepares individuals for roles such as support specialist, field service technician, desktop support analyst, and help desk tier 1 support.

The A+ certification is continuously updated to ensure it reflects the current trends in technology, particularly in areas like cloud computing, virtualization, and security.

Jobs That Use CompTIA A+ Certification

1. IT Support Specialist

Responsibilities:

• Troubleshoot hardware and software issues for end-users.
• Install, configure, and update software applications.
• Maintain and repair computer systems, servers, and peripherals.
• Provide technical guidance and training to staff on IT systems.
• Ensure network security and data protection measures are in place.

2. Help Desk Technician

Responsibilities:

• Respond to user inquiries and provide first-level technical support.
• Track, manage, and resolve IT tickets using help desk software.
• Diagnose and troubleshoot common hardware and software issues.
• Assist with password resets, system configurations, and network connectivity.
• Escalate more complex issues to higher-level support or IT management.

3. Technical Support Specialist

Responsibilities:

• Provide remote or in-person technical support for clients or employees.
• Analyze and resolve hardware, software, and network issues.
• Install and configure computer systems and applications.
• Maintain detailed records of support tickets and solutions provided.
• Provide feedback to improve system processes and software functionality.

4. Field Service Technician

Responsibilities:

• Travel to client locations to repair, install, and troubleshoot IT systems.
• Maintain and repair network and server hardware.
• Perform routine system maintenance and upgrades.
• Document service tasks, system upgrades, and customer interactions.
• Provide on-site training to customers or employees on IT equipment.

5. System Administrator

Responsibilities:

• Install, configure, and manage servers and networks.
• Monitor system performance and ensure availability and reliability.
• Set up user accounts, permissions, and passwords in network systems.
• Perform regular backups, updates, and patch management.
• Troubleshoot server, network, and hardware issues.

6. Network Support Specialist

Responsibilities:

• Monitor and maintain local area networks (LAN) and wide area networks (WAN).
• Troubleshoot network connectivity issues for end-users and systems.
• Configure network devices such as routers, switches, and firewalls.
• Implement network security protocols and monitor for breaches.
• Provide support during network upgrades and installations.

We offer live-instructor group training classes for your team.

Upskill your team from the comfort of your office or online.

Benefits of Group Training Include:

• Experienced Professional Instructor Trains Your Team
• Content Focused On Your Team's Needs
• Convenient Scheduling and Class Setup
• Significant Per/Student Cost Savings
• Online, On-Site and Blended Options Available

Get A Free Consultation

Chapel Hill is an interesting place. Here is some information to help you learn more about Chapel Hill

Below is a list of local libraries in the area that may also provide computer training near Chapel Hill, North Carolina:

We offer live-instructor group training classes for your team.

Upskill your team from the comfort of your office or online.

Benefits of Group Training Include:

• Experienced Professional Instructor Trains Your Team
• Content Focused On Your Team's Needs
• Convenient Scheduling and Class Setup
• Significant Per/Student Cost Savings
• Online, On-Site and Blended Options Available

Get A Free Consultation